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“Frequently Asked Questions”
🧽Is Uppxy™ easy to clean?
Yes. All parts are removable and dishwasher-safe for quick, simple cleaning.
🕒How long will it take to receive my order?
Delivery times vary by destination. Orders are processed within 2–5 business days and shipped directly from our partner warehouses. Average delivery is 10–20 business days depending on your location.
💳What payment methods do you accept?
We accept Visa, MasterCard, American Express, Apple Pay, Shop Pay, and PayPal for your convenience.
🛡️Do you offer a warranty or guarantee?
Yes. Uppxy™ offers a 30-day money-back guarantee from the date of delivery.
🥩🍗Is Uppxy™ safe to use for chicken, pork, and beef?
Yes. The non-slip base and food-grade BPA-free materials ensure safe use with all cooked meats and vegetables.
📇How can I contact customer support?
You can reach our support team anytime at infouppxy@gmail.com We respond within 24 business hours, Monday to Friday.
🚚How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with your tracking number. Simply enter it on 17track.net to check the latest delivery status anytime.
↪️What is your return or cancellation policy?
We accept returns within 30 days of delivery if the product is unused and in original packaging. For cancellations, please contact us within 12 hours of placing your order at infouppxy@gmail.com